TRADE HUB DIRECT – TERMS AND CONDITIONS
TERMS AND CONDITIONS OF USE
Introduction
These terms and conditions apply between you, the User of this Website (including any sub-domains, unless expressly excluded by their own terms and conditions), and TRADE HUB DIRECT LTD, the owner and operator of this Website. Please read these terms and conditions carefully, as they affect your legal rights. Your agreement to comply with and be bound by these terms and conditions is deemed to occur upon your first use of the Website. If you do not agree to be bound by these terms and conditions, you should stop using the Website immediately.
In these terms and conditions, “User” or “Users” means any third party that accesses the Website and is not either (i) employed by TRADE HUB DIRECT LTD and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to TRADE HUB DIRECT LTD and accessing the Website in connection with the provision of such services.
You must be at least 18 years of age to use this Website. By using the Website and agreeing to these terms and conditions, you represent and warrant that you are at least 18 years of age.
Intellectual Property and Acceptable Use
All content included on the Website is the property of TRADE HUB DIRECT LTD, our affiliates, or other relevant third parties. By continuing to use the Website, you acknowledge that such Content is protected by copyright, trademarks, database rights, and other intellectual property rights.
You may, for your own personal, non-commercial use only:
- Retrieve, display, and view the Content on a computer screen.
- Download and store the Content in electronic form on a disk (but not on any server or other storage device connected to a network).
- Print one copy of the Content.
You must not otherwise reproduce, modify, copy, distribute, or use for commercial purposes any Content without written permission from TRADE HUB DIRECT LTD.
Supplier Responsibilities
1. Product Listings and Accuracy
Suppliers are solely responsible for ensuring that all product descriptions, images, prices, and availability status provided on Trade Hub Direct are accurate and up to date. Any failure to update information that results in incorrect sales, disputes, or customer dissatisfaction will be the sole responsibility of the supplier.
2. Order Fulfilment & Delivery
- Suppliers are responsible for fulfilling orders placed through the Trade Hub Direct platform in a timely and professional manner.
- Delivery times and shipping costs must be clearly specified.
- Suppliers must comply with all relevant consumer protection and distance selling regulations, including but not limited to The Consumer Rights Act 2015 and The Sale of Goods Act 1979.
- Any disputes regarding delivery (including non-delivery, late delivery, or damaged goods) must be handled directly by the supplier.
3. Compliance with UK Laws
Suppliers must ensure that all products comply with UK laws, safety standards, and any applicable industry regulations. Trade Hub Direct will not be liable for any legal consequences arising from a supplier’s failure to comply with such regulations.
4. Dispute Resolution with Customers
In the event of a dispute regarding a transaction, suppliers are responsible for resolving issues directly with the customer. If a resolution cannot be reached, Trade Hub Direct reserves the right to suspend or remove a supplier’s account if complaints are consistently raised.
Prohibited Use
You may not use the Website for any of the following purposes:
- In any way which causes, or may cause, damage to the Website or interferes with another user’s enjoyment of the Website.
- In any way that is unlawful, abusive, harassing, threatening, or otherwise objectionable.
- Uploading viruses, malware, or any malicious software.
Registration and Subscriptions
- Suppliers and tradespeople must provide accurate registration details and inform us of any changes.
- Subscription fees, if applicable, must be paid in accordance with the terms outlined at the time of registration.
Trade Hub Direct’s Role and Limitations of Liability
Trade Hub Direct acts solely as a marketplace platform and does not manufacture, store, or ship products.
We do not:
- Guarantee the availability, quality, or safety of any product listed by a supplier.
- Bear responsibility for disputes between suppliers and tradespeople.
- Provide warranties for any goods sold through the platform.
To the maximum extent permitted by law, TRADE HUB DIRECT LTD excludes liability for:
- Loss of business, profits, or revenue arising from the use of the platform.
- Any indirect or consequential damages.
- Product defects, delays, or supplier misrepresentation.
Nothing in these terms excludes liability for fraud, personal injury caused by negligence, or any liability that cannot be lawfully excluded under UK law.
Dispute Resolution & Governing Law
- If any dispute arises, the parties agree to first attempt mediation before taking legal action.
- These terms and conditions shall be governed by and interpreted according to the laws of England and Wales.
- Any legal disputes shall be resolved in the courts of England and Wales.
Changes to Terms and Conditions
Trade Hub Direct reserves the right to modify these terms at any time. Users are responsible for regularly reviewing the updated terms.
Contact Information
Office Suite 2 Fort Bridgewood, Maidstone Road, Rochester, Kent, England, ME1 3DQ
Email: info@tradehubdirect.com
Website: www.tradehubdirect.com
